At Norah DIY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make purchases related to Jewelry-Making, Knitting & Sewing, Painting & Drawing, and Woodworking. This policy applies globally to all users who access our services.

Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Name
  • Email address
  • Shipping address
  • Contact number
  • Purchase details

We do not collect payment information as we currently accept only cash on delivery.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Respond to your inquiries and customer service requests
  • Send you updates, promotions, or newsletters (if subscribed)
  • Improve our website and services

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your information may be shared with trusted service providers solely for the purpose of order fulfillment, shipping, customer service, or improving our site experience. All such partners are bound to keep your information confidential.

Data Retention

We retain your information for as long as necessary to fulfill your orders and for legitimate business purposes such as record keeping and customer support.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Opt-out of receiving promotional communications

Opt-Out Instructions

If you no longer wish to receive marketing emails from Norah DIY, you can opt-out at any time by contacting us at [email protected].

Please include “Opt-Out Request” in the subject line and provide your full name and email address used on our site.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our website. You can control cookies through your browser settings.

Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

International Users

By using our website, you acknowledge and agree that your personal information may be transferred to and processed in countries outside of your own. We comply with applicable data protection laws and ensure your data is handled securely.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Please check back periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at [email protected].