At Norah DIY, we are committed to delivering your favorite DIY products—whether you’re into Jewelry-Making, Knitting & Sewing, Painting & Drawing, or Woodworking—with care and reliability. Our shipping process is designed to ensure your order reaches you in secure packaging and in excellent condition.
Order Processing
All orders are processed once they are confirmed. You will receive an order confirmation email after placing your order and another notification when your order has been prepared for dispatch.
Shipping Confirmation
Once your order has been packed, we’ll send you a notification that includes the details of your shipment. While we do not offer real-time tracking at this time, our customer support team is always available to provide updates.
Shipping Method
All orders are shipped using trusted courier partners to ensure your package is handled with care. Our delivery partners are selected based on reliability and service coverage to meet our worldwide customers’ needs.
Cash on Delivery
We currently accept Cash on Delivery (COD) as our sole method of payment. Please ensure that someone is available to receive and pay for the order upon delivery.
Packaging
Your items will be carefully packaged to protect them during transit. We take pride in using packaging that helps maintain the quality of all our DIY products.
Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact us immediately at [email protected]. Include your order number and details about the issue so we can resolve it as quickly as possible.
Customer Support
If you have any questions regarding your order, shipping process, or delivery, feel free to contact our support team [email protected].